Diamond Bay Hotel Mazatlan, Mazatlan
About Resort
Select your room type
Price and Room Availability Calendar
Getting around
Explore a range of transportation options for your spa getaway
Facilities
General
- Free Wi-Fi in public areas
- Free parking
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Private beach
- Elevator
- Key card access
Guest Parking
- Cookware/ Kitchen utensils
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Tours/Ticket assistance
- Grocery shopping service
- Stores/Commercial services
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Picnic area/ Tables
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Aqua park
- Garden area
- Pool with view
- Shallow end
Room features
- Air conditioning
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings <br />
The hotel has well-maintained facilities and cleanliness is good. However, the service at the restaurant was just average, and I had a frustrating experience due to the misinformation on their website regarding Wi-Fi availability. It's also quite isolated with no nearby amenities or attractions, which is a downside if you're looking for convenience.
The facilities at the resort are quite appealing and clean overall, but the dining service left something to be desired. My room had a few issues, particularly with the bathroom door, which was hard to close. A major downside was the misleading information on their website stating that Wi-Fi was available in the rooms, when, in fact, it was only accessible in the lobby. Also, the lack of nearby amenities made things a bit less convenient.
Overall, the facilities at the hotel are impressive, and I found the place to be clean and well-maintained. However, the dining service was just average, and there was a significant issue regarding Wi-Fi. It's misleading to say there’s Wi-Fi available in the rooms when that isn’t the case, and the lack of nearby amenities makes the location less convenient.
I had high hopes for this resort spa, especially since the facilities looked great and were well-maintained. The cleanliness was up to par, and my room was comfortable. However, I was really disappointed to find out that there was no Wi-Fi in the rooms, despite what was advertised. Plus, the nearby area doesn't have much to offer, which made things a bit inconvenient. Overall, it has some good aspects, but the misinformation about Wi-Fi really brought my experience down.
Overall, the hotel has some great facilities, and the cleanliness is commendable, but my stay was negatively affected by the lack of Wi-Fi in the rooms, which was misleadingly advertised. While the restaurant service was just average, the hotel environment was pleasant and comfortable. It's a quiet place, but the lack of nearby amenities and the difficulties with the Wi-Fi really stood out as downsides.